Cancellation and Refund Policy

Last updated: November 23rd, 2022

Our Refund Policy is for 30 days. If it has been 30 days since your purchase, unfortunately, we cannot offer you a refund or cancellation.

WHEN CAN YOU CANCEL YOUR SERVICE?

If you have a major problem with any service offered by THE MAILING LIST SOLUTION or a minor problem that could not be resolved in a reasonable time, you have the right to cancel a service contract, at any time: provided with an unacceptable level of care and skill, not fit for the purpose you requested, not delivered within a reasonable time when there is no agreed-upon end date.

SERVICES YOU CAN NOT CANCEL:

You must pay for the services you have received under a service contract that worked as expected. You cannot cancel a service contract or get a refund if the problem was beyond the control of THE MAILING LIST SOLUTION, or if you: change your mind, insisted that a service be provided in a particular way, against THE MAILING LIST SOLUTION’s advice, or did not clearly explain your needs for THE MAILING LIST SOLUTION.

CANCEL YOUR SERVICE:

If you have a problem with a service, follow the steps below:

Show proof of purchase with a receipt or bank statement.

Póngase en contacto con THE MAILING LIST SOLUTION en info@ml-solution.net y explique el problema.

If THE MAILING LIST SOLUTION cannot fix the service in a reasonable time, the terms of the service contract will be negotiated.

IF YOU HAVE PAID FOR THE SERVICE AND IT HAS ALREADY BEEN INITIATED OR DELIVERED, A REFUND WILL BE NEGOTIATED TO COVER THE SERVICES THAT FAILED AND ANY ADVANCE PAYMENTS.

Address: Av. Chapultepec #480, 9th floor, office 901, Col. Roma Norte, C.P. 06700, Mexico City.

Email: info@ml-solution.net 

Telephone: +52 1 55 2230-1576